Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent exchange or text in each of the following questions from 15 to 19.

Question 15.
a. Customer: Oh, I see. Thank you for letting me know.
b. Customer: Excuse me, is the new laptop model available?
c. Shop assistant: I'm afraid it's delayed due to chip shortages from the Middle East conflict.

a. John: I agree. You can listen to them while commuting or doing chores, which saves so much time.
b. John: Do you prefer reading physical books or listening to podcasts?
c. Emma: Exactly. But I still love the feeling of holding a real book before going to sleep.
d. Emma: Both have their merits, but lately I find podcasts much more convenient for my busy schedule.
e. John: Me too! Books help me disconnect from screens entirely.

Which of the following is TRUE according to paragraph 4?

Which paragraph mentions a change in the timing of school activities to avoid heat?

Which paragraph mentions a foundational element of the climate-resilient approach in schools?

a. I spent a great deal of time adjusting my daily routine in the hope of improving my physical condition.
b. The results were not immediately noticeable, and at times I felt discouraged by the lack of progress.
c. Over time, however, these small changes began to have a positive impact on both my health and mindset.
d. My desire to live a long and healthy life has influenced many of the choices I make.
e. This experience eventually taught me the importance of persistence and self-discipline.

Dear Mr. Johnson,

a. To formally accept this offer, please sign the attached agreement and return it to our HR department by Friday.
b. The position comes with a competitive starting salary of \75,000 per year and a comprehensive benefits package.
c. Following your successful interview, we are delighted to offer you the position of Senior Data Analyst at TechNova Corp.
d. Should you have any questions regarding the contract details, do not hesitate to contact me directly at +84 0987654321.
e. Your expected start date will be November 1st, subject to the completion of standard background checks.

Sincerely,
HR Manager